Frequently Asked Questions

We recommend visiting every 6 months for a routine check-up and scaling. Regular visits help detect issues early before they become costly problems.

At Borneo Dental Centre, patient comfort is our top priority. We use modern anaesthetics and gentle techniques to ensure most procedures are pain-free or minimally uncomfortable.

Yes, we do accept walk-ins for emergencies. However, we recommend booking an appointment in advance to avoid waiting times. You can book easily via WhatsApp.

Children should have their first dental visit by age 1 or when their first tooth appears. Early visits help build positive habits and catch any developmental concerns early.

Treatment duration varies depending on the severity of misalignment. Most cases take between 12 to 24 months. Clear aligners may be faster for mild to moderate cases.

Metal braces are fixed to your teeth and are the most cost-effective option for complex cases. Clear aligners are removable, virtually invisible, and more comfortable — ideal for mild to moderate cases and those who prefer discretion.

Absolutely. There's no age limit for orthodontic treatment. We have many adult patients achieving great results with both traditional braces and clear aligners.

You may experience mild soreness for a few days after each adjustment appointment — this is normal and temporary. Over-the-counter pain relief and soft foods help during this time.

In-chair whitening results typically last 1–2 years with proper care. Avoiding stain-causing foods and drinks (coffee, tea, red wine) and maintaining good oral hygiene prolongs the results.

Veneers are considered a long-term treatment but are not technically permanent — they can be replaced after 10–15 years. The tooth preparation process is irreversible, so this is an important decision to discuss with your dentist.

Composite veneers are applied directly to the tooth in one visit and are more affordable. Porcelain veneers are lab-crafted and more durable, stain-resistant, and natural-looking — the gold standard for a Hollywood Smile.

Yes, we offer flexible instalment plans for larger treatments like braces, implants, and smile packages. Speak to our team about options that suit your budget.

We accept most major insurance panels. Please contact us with your insurance provider details before your appointment and we'll confirm coverage.

Initial consultations may be complimentary for certain treatments. Please WhatsApp us to confirm — we're always happy to discuss your options without pressure.